Chad Keaton

Our salesman, Chad was very attentive to our situation and his background made our vehicle purchase very easy. The dealership as a whole created a pleasant experience.

Fair, quick and no surprises, just how the experience should be. Chad was easy and fun to work with and the rest of the team at Donley made this a good experience.

Donley Ford has proven their dealership is truly worth the time and drive to purchase a car from once again! Lots of dealerships sell vehicles, but few can say their customers trust them enough to make themselves the FIRST dealership previous customers turn to when purchasing another vehicle. Our salesman (Chad Keaton) was remarkable - professional and courteous beyond his years. Chad had moved our vehicle up front for our viewing before we got there. He greeted us just inside the door and even gave us the option of going with us for the test drive so he could answer our questions as they arose. When we returned, he went back and spoke to the service team right away with a question I had. The service team worked on and resolved the issue immediately before we even got to the numbers (price and financing). Donley's financing team was honest and mindful of our needs. We were approved with less than perfect credit in a very short time. Signing paperwork was easy and the finance manager was thorough so we knew the details up front. Thanks to Donley Ford for turning a look at a vehicle into a same-day purchase once again! There's no other dealership that has ever been so nice to me! God bless everyone at Donley Ford of Mt. Vernon.