This is an honest place, we will continue to buy through Donley. Jim Casebolt is an excellent salesman, would recommend him to anyone!
Justin Duvall
2013
Ford
F-150
I never thought any dealer could even get me in a used car, let alone a new one. I've never had a dealer work so hard to earn my business. I'll be back.
Elizabeth Switzer
2013
Ford
Focus
Many car dealerships I went to attempted to cheat in small little fees on my receipt to make my purchase price more. Donley Ford's staff sat with me professionally to show me exactly what I was paying for.
Cody Napier
2013
Ford
Fiesta
Have been here before and bought cars, so I came back to local dealer.
Bart Smith
2001
Ford
F-150
I was at the "we're dealing" store a few months ago and they could not get close to the deal I got here.
Jeffrey Stainer
2013
Ford
F-150
I needed to buy a commuter car for the drive to Columbus from Mount Vernon. From my point of contact with Alan all the way through to the closing of the sale, the people I encountered were courteous and professional and they all worked very hard to get me what I needed at a very reasonable price. If you want a no nonsense sales person who will treat you with respect and do his best to get you what you need without putting any pressure on you, ask for Alan Shuler. He is the best and I will go to him again.
Austin Farrell
2012
Ford
Fiesta
The people at Donley were very helpful. I would buy another car at Donley.
Howard Pipes
2013
Ford
Focus
Everything was much better than I expected. They worked well with my situation.
Christopher Leahy
2006
Honda
Civic
No pressure sales with plenty of options to look at and test drive. Our sales consultant, Jim Casebolt, was fabulous!
Kelly Schwartz
2011
Ford
Flex
A great group of people working at Donley Ford. Very helpful, friendly, and courteous with anything they could do. I'd recommend them to anyone.
Josh Gilliland
2007
Chevrolet
Silverado 2500HD Classic
Have had a great experience - both Clint, online, and Jim at the dealership. They were both very friendly and helpful. I would recommend Donley to anyone!
Michele Tornes
2010
Ford
Escape
Courteous and thorough, would recommend to anyone buying a new car.
Connie Retherford
2013
Ford
Escape
Jim Casebolt was very helpful again with our second purchased vehicle. Appreciate it very much.
Mary Walker
2010
Ford
Escape
We had the best time dealing with Mr. Alan Shuler. We get service everytime.
Linda Patterson
2013
Ford
Escape
The people there went out of their way to help us get what we wanted. They worked hard to make it happen. Treat customers as they would want to be treated.
Dan & Carrie Duncan
2006
Chevrolet
Malibu
Answered all my questions and really helped me get a car and very quick service.
Michael Stroffolino Jr.
2001
Nissan
Maxima
Our salesman went above and beyond to get us a great deal. We were very pleased with his service and will do business here again.
Victoria Reed
2013
Ford
Focus
The salesman was a huge factor on our decision to purchase. He went out of his way to work for us and close the deal. For once I feel that I've met an honest and caring salesman.
Russell Winborne
2001
Chevrolet
Silverado 1500
Donley Ford helped me get the car that I thought was well out of my price range. I would recommend Ford to anyone.
Cody Shrimplin
2013
Ford
Focus
I got approved for Ford Credit and I got the car I wanted. Alan Shuler was very kind and helpful! I would recommend Donley Ford to anyone.
McKinzie Norton
2013
Ford
Focus
Jim Casebolt was great to work with!!
Dan Burtness
2005
BMW
M3
Perfection. That's why Donley Ford will continue to service my Ford.
Aaron Oakley
Serviced a 2013
Ford
F-150
They went above and beyond what I expected, thanks.
Donald Smith
Serviced a 2001
Ford
Focus
They explored every option for me and found something I could work with.
Marissa Hess
2013
Ford
Focus
They exceeded my expectations.
Dorthea Denhart
2013
Ford
Fiesta
They're quick at getting me approved for the truck and the salesman did a good job explaining all the options on the truck, financing did a good job explaining the lease.
Jeremy Hinkle
2013
Ford
F-150
Responded quickly to my questions and or requests.
Philip Butta
2013
Ford
Expedition
I am always extremely happy with the service I receive at Donley Ford. I bought the car there and will not let anyone else service it. I always get an appointment that is best for me and when I get there I am treated like a Queen! Tina Beaver is the best and she always tries to meet and beat my expectations! Last visit she had the car washed to get the road salt off.. WOW! Kudos to the team.
Susan Wainwright
Serviced a 2008
Ford
Explorer
Always have had my service done here. Always satisfied.
Patricia Ousley
Serviced a 2004
Ford
Explorer Sport Trac
The whole process was very easy. Great communication with sales. They had the exact vehicle I wanted, very nice finance man. I know from past experience the service department will take great care of me and my new truck! SUPER staff throughout the dealership!
Denny Woods
2013
Ford
F-150
They take care of my as usual. Best Service Dept. I always get good service, never dissapointed.
Patty Thatcher
Serviced a 2011
Ford
Explorer
My sales associate was honest and very informing. He helped with everything I needed.
Jacob Farabaugh
2013
Ford
Focus
Alan Shuler and Ben Sponsler worked hard in favor for us. They went out of their way to get us into a new car I liked.
Carol Alberts
2013
Ford
Explorer
Everyone was really nice and worked with us until we could afford the car we wanted.
David Elie
2008
Ford
Taurus X
Jim Casebolt has been a pleasure to work with from the beginning; always willing to help and be proactive. I would definitely buy from him again.
Andrea Butler
2006
LINCOLN
Zephyr
Looked at another Ford dealer, was not impressed with what they told me. Alan Shuler did a great job making me feel comfortable buying the car.
Beverley Erwin
2013
Ford
Flex
Donley Ford worked well with me and was very patient. It was well worth the wait.
Marissa Hess
2013
Ford
Focus
I really enjoyed the salesman. He was ready to help in any way.
Shawn Dobbs
2007
Pontiac
G6
Very friendly staff. Salesman was not pushy - was very patient with all my questions and probably repeat questions as well.
Brenda Hubbard
2013
Ford
Explorer
The website was easy to use and helpful.
Charles Pillow
2006
LINCOLN
Zephyr
I was needing another vehicle for my drive to work. Called in and did my pre-approval over the phone. Came in to Donley Ford to look at my Kia. Everyone at Donley was knowledgable and very helpful. I will use Donley Ford again.
Sabrina Swartz
2008
Kia
Sorento
Alan Shuler took the time to find out exactly what we wanted and worked to make sure that was what we got. We are happy with it.
Shane Taylor
2013
Ford
Focus
Everybody here was exceptionally friendly.
Ron Tisko
2013
Ford
Escape
Have always had a positive experience with Donley Ford including service dept. Sales person was friendly and informative and helpful with my purchase.
Shirley Swank
2013
Ford
Explorer
Donley Ford worked with me on my trade and gave me a great deal on a Ford Fusion. Jim was very helpful and I had a great experience.
Pete Smith
2008
Ford
Fusion
Sales rep did a great job. He found us a good car in our price range.
Jimmie Hobson
2005
Chevrolet
Malibu MAXX
This is my second vehicle to buy from Donley Ford. Everyone is very friendly and willing to work with me for a loan. I will be coming back again for service again. Staff and service are great. THANK YOU.
Josh & Tysha Hoskins
2007
Mercury
Mountaineer
They all were very kind, considerate and understanding.
Ronald & Patty Wilson
2013
Ford
F-150
A repeat buyer!
Gary Yoakam
2013
Ford
Escape
It was a warm and good atmosphere.
Kevin Sapp
2005
Ford
Freestyle
I have looked at several car dealerships, both Ford and other makes. We purchased at Donley. The deal was made to our satisfaction without undue assertiveness or pressure.
Thomas Jones
2013
Ford
Focus
Donley Ford helped me get a new car and didn't make me settle for something that I didn't want.
Marie Duty
2013
Ford
Focus
I loved that our salesman was low pressure and wanted to meet our needs.
Morgan Rinehart
2007
Ford
F-150
The ease of the search online made it very helpful to find the local Donley dealership. Then locating a particular vehicle was also easy. Chatting with a consultant was impressive.
Thomas Vernon
2010
Toyota
Camry
Wanted to deal in town with Mike Wilson. Felt very confident with Donley dealership.
James Ronk
2013
LINCOLN
MKX
Gertie and I bought my 2011 Ford Fiesta to drive! They've been giving me excellent service, I bought the extended warranty and I drive worry free!
http://www.youtube.com/watch?v=TbA9mMmPYoU
Gertie
2011
Ford
Fiesta
Donley gave the best value for the price. The salesman was very knowledgable and courteous. He made the sales experience a pleasure!
Ohio Labor Training Center
2013
Ford
Taurus
I tried many places to buy a car and was turned down. Donley Ford helped me to get approved for the car I wanted. They are very friendly courteous people, and the service is great. I would recommend Donley Ford to anybody.
Charles L. Beatty Sr.
2012
Ford
F-150
This is a wonderful place to find a car. The people are extremely nice! Very good customer service!
Kori Ebright
2013
Ford
Focus
Matt Weiss helped me out. Very pleasant, easy to deal with.
Aldrich Sphaler
2004
Mazda
Tribute
They got the car with everything on it that I wanted plus the color! Great job!
Ruth Vaughn
2013
Ford
Escape
Matt Weiss was great to deal with. Very willing to find us the truck we wanted. I would recommend Matt to anyone.
Jody Pollock
2012
Ford
F-150
Jim Hartzler is very nice and a patient person. Great salesman!
Robert Pritchard
2013
Ford
Edge
We had a great experience at Donley Ford. Alan Shuler was super helpful and the whole experience was fast and easy.
Kathe Pierce
2003
Dodge
Neon
Looked online with little success. Stumbled across Donley's website, made a call and everything came together then. The service was knowledgable and very friendly. Made it easy to walk away with a car!
Amanda Robson
2010
Ford
Edge
I searched many dealerships for the car I wanted. Only Donley had the exact car I wanted.
Tom Kuhnash
2012
LINCOLN
MKT
The people at Donley Ford did their best to help me get the car I wanted, and even gave all other possible options! Very nice people to work with!
Brooke Mitchell
2010
Ford
Fusion
Good service and had the model of car I wanted with low mileage.
Karen Miller
2011
Chevrolet
Equinox
Good, caring sales person with followups. Honest sales manager taking care of the problem before they sold it.
James Pitsenberger
2001
Isuzu
Rodeo
I know that this dealership is honest and trust worthy and I will be glad to recommend it to friends and family!
Laura Edgar
2001
Mercury
Sable
First time buyer, never thought it would have been so easy. Very happy with Alan Shuler's help.
Doug Newton
2013
Ford
Focus
Had a good experience at Donley Ford. Nice staff, very courteous people.
Joseph Rine
2010
Ford
Mustang
I came in and gave my price range and the type of payments I wanted and got exactly what I wanted.
Tara Davis
2008
Dodge
Avenger
Donley sales staff was very courteous and dod not push to make a deal. I would recommend Donley.
Erin Williams
2013
Ford
Edge
Very courteous - Service is great.
Donna Spinks
2013
Ford
Edge
Visited numerous dealerships and felt pressured the moment we entered the lot. We arrived at Donley Ford in Mt. Vernon. The salesman, Jim, approached us, gave his introduction and let us look without pressure and answered all of our questions and took time to make our visit a great experience.
Oscar Benavides
2012
Ford
Fusion
It was almost closing time and Doug Sauers came out to talk to us. He researched what we listed we wanted in a truck and got us a very good deal.
Richard Littleton
2012
Ford
F-150
Good job Jim!
Danny Brannon
2013
Ford
Fiesta
Donley Ford has sold my husband and I two vehicles and we are satisfied with Donley and our salesman. Excellent service!
Chad & Norma Nelson
2013
Ford
Escape
The BEST customer care I have ever received. Best sales consultant I have ever worked with.
Joshua Lang
2007
Ford
Fusion
Alan is very nice and knowledgeable. He doesn't pressure me. He listens to what I am looking for.
Denise Ruza
2012
Ford
Fusion
We were looking for a vehicle and found what we liked and had a very good salesman to help us - was a very good experience.
Mike & Kathy Snyder
2009
Lincoln
MKZ
Great job by all involved. Will (and have) come back.
Dale McComb
2012
Ford
Focus
It was hard to find a G35 below 100,000 miles with a reliable dealer. Donley Ford provided excellent service.
Jordan Schroeder
2003
Infiniti
G35
Great assistance, friendly staff, would recommend.
Shelly Blubaugh
2010
Ford
Taurus
I am very happy with Donley Ford and I would recommend it. They were helpful in finding me a good car, selection was great.
Martha Lahrmer
2010
Mercury
Milan
Salesperson was very friendly and helpful.
Jennifer Pullins
2013
Ford
Edge
Salesman was not too pushy, very patient, I am very happy dealing with him.
Rickey & Tammie Fry
2012
Ford
Focus
Employees of Donley Ford work to give me the best deal possible; and I am pleased with their performance.
Dan Sovine
1996
Cadillac
Seville
Al was great. Honest, hardworking, follows through!
Wendi Fowler
2012
Ford
Focus
Everyone was wonderful to work with especially Alan and Ben.
Patricia Keener
2010
Ford
Escape
Donley Ford the staff were very friendly people. They took the time to listen to what exactly I was looking. Very helpful but not pushy.
Susan Rose
2012
Ford
Taurus
We scanned the internet, went to other lots- Donley was patient and worked with us on this purchase. Great job by all involved.
Randy Parsons
2012
Lincoln
MKX
Under some circumstances, my work requires I deal with a lot of dealers so I have to be careful. You guys are the best I've seen though!
Vickie Sant
2012
Lincoln
MKX
We have a few dings on our credit and were unsure if we would even qualify for a loan. Donley Ford worked with the bank to get us the truck we wanted.
Mark and Heather Brown
2012
Ford
Edge